Privacy Policy

All Kill Pest Control
Effective Date: 01 May 2025

1. Introduction

At All Kill Pest Control (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African privacy laws.

By using our services or visiting our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following categories of personal information:

Identification & Contact Details: Name, surname, contact number, email address, physical address
Service-Related Information: Details about pest control issues, service history, and feedback
Payment & Billing Information: Invoices, payment history (we do not store card details)
Website Data: IP address, browser type, browsing behaviour, and cookies (for site performance and analytics)

3. Purpose for Collection

We collect your personal information for the following purposes:

To schedule and deliver pest control services
To communicate regarding appointments, feedback, and aftercare
To send quotes, invoices, or receipts
To improve our services and your customer experience
To comply with legal and tax obligations
To market relevant services (with opt-out option available)

4. Sharing of Information

We respect your privacy and will not sell or rent your information. We may share your data only with:

Trusted third-party service providers (e.g. booking or invoicing systems, couriers)
Regulators or legal authorities where required by law
Internal employees or contractors for operational purposes, on a need-to-know basis

All parties are contractually obligated to keep your information secure and confidential.

5. Data Protection and Security

We implement reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. These measures include firewalls, secure servers, password protection, and limited access controls.

6. Your Rights

As a data subject under POPIA, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion or restriction of your data, where legally permissible
Object to the processing of your data for direct marketing purposes

To exercise any of these rights, contact us at:
📧 info@allkillpestcontrol.co.za
📞 +27 31 123 4567

7. Cookies and Website Tracking

Our website uses cookies and similar tools to improve your browsing experience, measure site performance, and track usage patterns. You can control cookies through your browser settings.

8. Updates to this Policy

This Privacy Policy may be updated periodically. We will post any changes on our website and update the effective date above. Continued use of our services after updates indicates acceptance of the new terms.

9. Contact Information

For questions, complaints, or data access requests, please contact:
All Kill Pest Control
📧 info@allkillpestcontrol.co.za